Frequently asked questions


What is Ebook Loom?

Carry a library in your pocket with eBook Loom. Discover eBooks on a variety of fun and engaging topics.

What is the minimum age required to subscribe to Ebook Loom?

You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.

Which devices are compatible with the service?

The service is compatible with all mobile phones and tablets. Al you need is a minimum 3G internet connection.

Does Ebook Loom use or share my account information?

No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.


How much does the service cost?

Enjoy a 1 Day Trial for €0,01, then €34,90/month with auto-renewal.
Note: All transactions will be processed in your local currency.

How am I charged for the service?

Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.

How do I know if my subscription has expired?

Your subscription will auto-renew and not expire unless you cancel it.

How do I cancel my subscription?

Contact customer care or Click here to cancel your subscription.


How do I contact Customer Care?

  • E-mail us at, or
  • Call us on +31 20 323 3142